Legal
Refund Policy
Last updated: August 6, 2026
Refunds within 14 days, whether your order was processed by Paddle or Lemon Squeezy. If a plugin does not fit your project, request a refund within 14 days of purchase — no questions asked. The same window applies regardless of which provider handled your checkout.
How to request a refund
- Email support@packstub.dev with the order number from your receipt, or
- Reply to the receipt email from Paddle or Lemon Squeezy — the request is routed to us.
Refunds are issued to your original payment method by the merchant of record that processed your order. Processing typically takes 5–10 business days, depending on your bank.
What happens on refund
- Your license for the refunded plugin is revoked.
- Composer channel access for that plugin is removed, and installs authenticated with your tokens stop resolving it.
- Your account and any other licenses you own are unaffected.
After the 14-day window
Past 14 days, refunds are handled case by case — get in touch at support@packstub.dev and we will look at it together. Statutory rights in your country are not affected by this policy.